Posted by: Christopher Rogers on Tuesday, March 31, 2020

The Tampa Bay Chamber selected Zoom as its video conferencing and collaboration platform in 2019. To protect the health of its staff, members, and the public during the COVID-19 pandemic, the Chamber has “gone virtual” and is conducting its business and meetings via video conferencing. This has meant that many members have been asked to join “Zoom Meetings.” Some recent articles and social media posts have highlighted instances of trolling or “Zoombombing” during some Zoom meetings – note, this has not happened with a Chamber meeting.

Many of these situations have been caused by hosts who have not used many of the privacy and security controls offered by the platform, such as publicly posting “open” Zoom meeting links on social media without meeting passwords and with screensharing enabled by default. Posting an open meeting invitation on social media is never recommended because unintended guests could arrive.

Zoom has several settings and configurations to ensure meeting privacy and security such as encryption, password protection, waiting rooms, and meeting locks. The simplest way to protect a meeting is not to share the ID outside of the intended group you wish to have a meeting with. A secondary measure is to always use a random meeting ID and not your PMI or Personal Meeting ID for meetings. A tertiary protection step would be to password protect the meeting. This would help insure there are no issues with unwanted users “bombarding” meetings.

Zoom is designed for ease of use and during this time of social distancing and shelter-in-place/safer at home orders, remote working has seen substantial growth in use for personal, business, and educational use. As such, we wanted to provide a few resources from Zoom to help our members in their use of the platform for chamber meetings, as well as any of their personal or professional use.

How to Keep the Party Crashers from Crashing Your Zoom Event – March 20, 2020 by Zoom

Zoom Security White Paper

Zoom Tutorials

Sincerely,
Christopher Rogers
SVP, Deputy CIO & Global Security Officer
SYKES

Tags:COVID-19
Top